Shipping Policy

The goods you order will be delivered to the address you give when you place your order. If delivery cannot be made to your address, Vetz Petz UK will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.

Every effort will be made to deliver the goods without undue delay, and in any event within 30 days of the date on which the contract is entered into. However, Vetz Petz UK will not be liable for any delay in delivery caused by circumstances beyond Vetz Petz UK’s reasonable control.

In this case, Vetz Petz UK will inform you as soon as possible. You will become the owner of the goods you ordered and responsible for the risk of loss of or damage to them once they have been delivered to you.